Organizations have always faced the need to change, but—with the current rate of technological change, intense competitive pressures, shift to a knowledge-based economy, and globalization—change has become more common and even more crucial to success. As such, leading change is an important skill for managers.
While many management experts have estimated that some 70 percent of change initiatives fail, more recent research suggests that finding valid and reliable empirical evidence of such a failure rate is problematic.