Lean is more than a simple collection of tools; it is an interconnected system that focuses an entire organization on creating the value that customers want in the most efficient and effective way possible.
In an effective Lean system:
- Practitioners work continuously to eliminate the defects and rework in their systems
- Material and information is "pulled" by downstream processes in the system
- Value-added work is enhanced and non-value-added work is minimized
- Resources (including employee skills) are maximized to the greatest extent possible