This week, Skye Learning® is thrilled to spotlight Nicole Mailhot, Chief Business Officer at Dirigo Federal Credit Union (Dirigo FCU), where she has worked for nearly twenty years. Mailhot is responsible for the credit union’s retail operations, including business development, sales, and marketing.

In addition, Mailhot serves as a board member for Dirigo FCU as well as for the Center for Financial Training & Education Alliance (CFTEA). She has a BSBM from the University of Maine. Skye was thrilled to include her expert commentary in the online course Banking Today.

This week, Skye Learning® is featuring Jessica Bollotta, an E-Services Manager at Achieva Credit Union. Bollotta has over 24 years of banking experienced has specialized in Digital Experience/Call Center Management for over 13 years.

Bollotta has formerly worked for The Provident Bank, Federal Savings Bank, Kennebunk Savings Bank, and TD Bank Group in leadership roles ranging from VP to Electronic Banking Officer. She is also serves as a council member for the Center for Financial Training & Education Alliance (CFTEA). Skye was excited to feature Bollotta in the online course Quality Service, available now!

Every bank insured by the FDIC, and every credit union insured by the NCUA, is required to have a written security plan for each of their offices (the institution's main office and any branches it operates). For banks under the FDIC, developing and administering this plan is the responsibility of the bank's security officer, who is designated by the board of directors. The NCUA does not specify who is responsible for developing security plans for credit unions, but the chairperson of the credit union's board of directors must certify compliance with security requirements annually.

Banking facilitates the transfer of wealth in an economy. In its most simple form, rather than having someone carry around all their money, they keep it in a bank. When they need that money, they write a check or use a debit card. This ensures a safe transfer of money from one person to another.

In the United States, we have a dual banking system, meaning that we have banks that are chartered nationally in addition to banks that function under a state charter and regulations.