Andrea Davenport is Human Resource Director for Avedis Zildjian Company, a musical cymbal company and the oldest family-run business in America. Previously, she was Human Resource Manager for Dunkin’ Brands and Director of Human Resources for Ninety Nine Restaurants.

Skye Learning was thrilled to include Davenport in the PHR^® Exam Prep Course and in Introduction to Supervision. In addition to her professional background, Davenport has an MS in HR and has earned the PHR^® and SHRM-CP certifications.

Stress can be a major factor in job-related illnesses and poor performance. When a high-stress situation arises or an employee appears to be at risk of stress-related illness, managers should be prepared to handle the issue with care and confidence. Employers can offer proactive and reactive stress management advice to their workers to help prevent small issues from growing into larger problems, and employees can also learn to manage their own stress by using several proven techniques. Check out our latest infographic for ten tips to help you manage stress.