MindEdge and Skye Learning’s Second Annual Future of Work survey found that more and more businesses are adopting robotics and advanced automation, leading to fears of significant job losses in the future. But the people-on-the-street that we talked to don't seem all that worried about their own jobs. Should they be? Check out our latest Skye Learning video.
When applied effectively, critical thinking skills can benefit us in both our personal and professional lives. Learning how to reason and problem solve enables us to identify arguments and evaluate their validity. It leads us to make more informed judgments about issues. When we think critically, we are less likely to jump to conclusions or accept others' claims at face value.
Have you ever had customer complaints posted to your social media channels? As the saying goes, an ounce of prevention is worth a pound of cure. Rather than being caught off-guard when disgruntled customers show up in your social media feeds, create a plan for how to handle complaints when they arise.
While each industry and organization is unique, the following five tips are universal best practices when it comes to managing customer complaints.
Sure, you’ve got a great idea for a new company. But will potential investors think it’s great enough to fund? Smaiyra Million – former operating partner at a major venture-capital firm and now director of strategic initiatives at the Babson College Center for Women’s Entrepreneurial Leadership – has sound advice. You need to keep your vision clear and simple, she says in our latest Skye Learning video – and you’ve got to have clean and well-documented data to show the money people.
No question, posting an inappropriate photo or ill-considered comment on social media can hurt your chances of landing that dream job. But when used appropriately, social media can actually provide a huge boost to your job search. Our latest Skye Learning video offers some valuable pointers for job-hunting in the digital age.
Robotics and automation may help companies save money in the short term, but in the long run there’s no substitute for the high-quality results that only human workers can produce – right?
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