Negotiations occur in many different settings. We negotiate with family members, friends, and business associates. Negotiations happen so frequently that we often don't even realize when they occur. Negotiations occur because people value things differently.
People are not born with negotiation skills. They must be learned. We engage in many informal negotiations every day; however, in a business setting, more formal negotiations occur. In fact, negotiation is the norm for high value transactions.
Within negotiations, you can usually control the communication medium. If the negotiation isn't going well, consider changing the means by which you are communicating. Check out our latest infographic to learn more.