Inclusive leaders foster and maintain a culture that values authenticity and a sense of belonging among all employees. When people feel they can be their authentic selves at work, without the need to assimilate and adapt to the dominant organizational culture, they are more engaged, creative, and more likely to want to stay.
While an organization's mission, culture, policies, and practices play a role in helping employees develop and nurture this sense of belonging, leaders most often directly and indirectly determine this through their words and actions.
Given how much organizational performance can be traced back to employees' feelings of inclusion, leaders should view themselves as the best and most effective change agents that their organizations have.
For these reasons, inclusive leadership has become an essential capability that helps organizations better understand and adapt to diverse customers, markets, and talent. Inclusive leaders share a cluster of six traits: